“Never lose the joy of learning and always exercise ‘humble enquiry’. At any stage of your career or life, you will never have the answers to all things no matter how accomplished or experienced you are. Always be hungry to know more.”

Tricia Young, Talent Acquisition (TA) Specialist, NTUC Health

In our Faces on the Co-operator series, we speak to young co-operators who share their passion for promoting the well-being of the communities where we live and work.

In this third post of the Faces of Co-operator series, we feature 24-year-old Tricia Young, a Talent Acquisition (TA) Specialist at NTUC Health Co-operative Limited. She has been working in NTUC Health since her graduation in 2016. She focuses on the aspects of TA in the implementation of NTUC Health’s recruitment pipeline and strategies as well as monitors and controls the TA function to ensure the success of programmes such as internship and scholarship. Tricia is also involved in the area of training and development, specifically to refine training framework and change management.


Why do you join a Co-operative?

What motivated me to enter the co-operative industry eventually could probably be attributed to my personal experiences. I am also attracted by co-operative values of self-help, mutual help, equality, care for community and co-operation.

My grandfather passed away from stomach cancer when I was 19 years old, and I struggled to come to terms with his death.  It was also at the same time where I stumbled across a story about a youth suffering from a terminal illness. I was so moved by his account that I was inspired to give back to the community. I began to sell my second-hand clothes to raise funds for the Children Cancer Society and the idea evolved into making DIY shirts.

This experience gave me a better idea of what course of studies I wanted to pursue in university and also played a pinnacle part in my career choice. It also helped me stay true to my values and not to be swayed by societal pressures.

Newspaper article featuring Tricia on her fundraising initiative for the Children Cancer Society.

Newspaper article featuring Tricia on her fundraising initiative for the Children Cancer Society.

To deepen my interest in helping people and improving the community, I took up courses such as criminology and business with social enterprise in my university education which further exposed me to local and global social issues such as women empowerment, income disparity, the ageing population, mental health, etc. This, in turn, strengthened my resolve to build a career that gives back to the community and one that is not driven by profit.

After graduation, I got to learn about the local social enterprises and co-operatives and was attracted by co-operative values. I decided to join the NTUC Health family because I was drawn to its purpose, which is to bring happiness and peace of mind to individuals and families by delivering trusted care good enough for ourselves and our loved ones.


What are some of the challenges faced in your work?

When I first started with the NTUC Health, I struggled to understand the local socioeconomic landscape of the Intermediate Long Term Care (ILTC) sector. Time and exposure to the various business units under NTUC Health together with help from my colleagues as well as being involved in multiple initiatives and projects, I have a better understanding and greater empathy. I am forever inspired by the daily work that my fellow passionate colleagues do in the NTUC Health.

The work that I do as a TA Specialist may not have a direct impact on the seniors, but recruiting passionate and caring individuals to help contribute to the well-being of seniors in Singapore.


How do you spend your time after work?

I get the most out of evenings on certain weekdays as well as on weekends to relax and unwind. I am interested in makeup artistry and curating content relating to health and beauty. I also play netball leisurely.


What advice would you give to aspiring co-operators?

Never lose the joy of learning and always exercise ‘humble enquiry’. At any stage of your career or life, you will never have the answers to all things no matter how accomplished or experienced you are. Always be hungry to know more.

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